Terms of service

About us
This store is operated by ShopKustom, 001 Quadri House, in front of Hartmann College main gate no. 3, Bareilly, Uttar Pradesh 243122, India. By using this website or placing an order, you agree to these terms.

Products and compatibility
We sell compatible replacement spare parts for home appliances. Brand names are used only to describe compatibility; ShopKustom is not an authorised dealer of, or affiliated with, any appliance brand unless stated. Product photos are for reference. Please confirm fit with us on WhatsApp before ordering — see our Refund Policy for how verification affects return shipping.

Prices and payment
All prices are in Indian Rupees and include GST. Shipping charges are shown at checkout and in our Shipping Policy. We may change prices at any time; the price at the time you place your order applies.

Orders
We may cancel an order if the part is unavailable from our suppliers, if there is a pricing error, or if we cannot confirm it fits your appliance. If we cancel a prepaid order, you receive a full refund to the original payment method.

Returns and refunds
Returns and refunds are governed by our Refund Policy.

Installation
Parts should be installed by a qualified technician. We are not responsible for damage or injury caused by incorrect installation or use.

Limitation of liability
To the extent permitted by law, our liability for any order is limited to the amount you paid for that order.

Governing law
These terms are governed by the laws of India. Disputes are subject to the courts at Bareilly, Uttar Pradesh.

Contact
+91 812 613 9986 · shopkustom.support@gmail.com